Support

Frequently asked questions

Quick answers about Riot compatibility, privacy, pricing, and access. Need help? Emailsupport@vrayd.com.

01

Will Vrayd get me banned?

No. Vrayd uses Riot's official API and the local League client. It doesn't touch game memory or automate input.

02

Is Vrayd allowed by Riot?

Vrayd uses Riot's official API and follows its developer policies. It isn't made, affiliated with, or endorsed by Riot Games.

03

Do I need to give you my password?

No. Vrayd never asks for your Riot password. Sign in to Vrayd with a one-time email code or Discord.

04

Where does my data go?

Your VOD package stays on your PC and is not uploaded. Account-scoped notes and game plans are handled separately. Vrayd may cache public match and profile data. If you use match review, the relevant stats are sent to OpenRouter. We don't sell your data or use it for ads.

05

What does match review tell me?

It compares your stats with players at your rank and highlights patterns worth reviewing. If a match doesn't have enough data, that section won't appear.

06

What does it cost?

The alpha is free. Match reviews have daily usage limits. We'll share pricing before any paid plan launches.

07

Which platforms are supported?

Vrayd is a Windows 10/11 desktop app. The overlays and recording are Windows-only. macOS support may follow after v1.

08

Why are some stats missing?

Some stats only appear after enough games have been recorded. Until then, Vrayd leaves that section out.

09

How current is the data?

Match and profile data comes from Riot and may take a little time to update. Tier lists and builds refresh throughout each live patch.